Terms of Use

Effective date: April 10, 2026

Introduction

Welcome to NestMate—a platform designed to help college and college-bound students find compatible roommates. The NestMate website, apps, and related tools (collectively, the "Service") are offered by the individuals and entities operating NestMate (collectively, "we," "us," or the "Company"). This Terms of Use agreement ("Terms") sets forth the legally binding rules that apply when you use the Service. By accessing or using NestMate, you agree to these Terms, whether you browse as a "Visitor" or sign in as a "Member." "User" means either a Visitor or a Member.

We may revise these Terms at any time. When we do, we will post the updated version on this page and update the effective date above. Your continued use after changes constitutes acceptance of the revised Terms. If you do not agree, please stop using the Service. You are responsible for reviewing this page periodically.

Registration

To use the Service, you agree to: (a) supply accurate, current, and complete information during registration and sign-in (including via email or supported third-party login), and (b) keep that information up to date. By registering, you represent that you are at least 14 years old and that your use of NestMate complies with applicable laws. Information you provide is also described in our Privacy Policy.

Your account

You are responsible for your account credentials and for all activity under your account. Notify us promptly of any unauthorized use. Sign out on shared devices where appropriate. We are not liable for losses arising from your failure to safeguard your account. Do not use another Member's account.

Non-commercial use

NestMate is for personal, non-commercial use unless we expressly authorize otherwise in writing. We may remove commercial ads, affiliate links, or solicitation from profiles without notice and may suspend accounts for commercial misuse. Using the Service—or any data obtained through it—for commercial purposes without permission is prohibited.

You may not use automated systems (e.g., bots, scrapers, or offline readers) to access the Service or harvest data, nor may you collect Members' personal identifiers for unsolicited contact. You may not use NestMate messaging for commercial solicitation. Public search engines may index publicly visible materials as commonly understood; we may revoke any permission in specific cases. We may pursue appropriate remedies for illegal or unauthorized use.

Acceptable use

You agree not to use the Service in any unlawful way or in a manner that could harm, overload, or impair NestMate. Without limitation, you agree not to:

  • Post or transmit content we reasonably consider harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or otherwise objectionable;
  • Impersonate any person or entity, or misrepresent your affiliation;
  • Send unsolicited ads, spam, chain letters, pyramid schemes, or similar solicitation;
  • Transmit viruses, malware, or code intended to disrupt systems or data;
  • Harass, stalk, or intimidate others, or harm minors;
  • Access another's account or systems without authorization;
  • Forge headers or disguise the origin of transmissions; or
  • Post content you lack the right to share, including confidential or proprietary information obtained in employment or under NDA.

Content you post

You are solely responsible for profiles, photos, messages, reviews, and other materials you post ("Content"). We do not endorse User Content and may not pre-screen it. Content reflects the views of Users, not necessarily ours.

We may refuse, remove, or restrict Content at any time, including for violations of these Terms. We are under no obligation to monitor the Service but may do so at our discretion. If we monitor, we still disclaim responsibility for User conduct and Content.

By posting Content, you grant the Company a perpetual, irrevocable, worldwide, non-exclusive, transferable, royalty-free license to use, host, store, reproduce, modify, display, distribute, and create derivative works from your Content in connection with operating and promoting the Service, including sublicensing these rights where appropriate. You understand commercial use of aggregated or derivative materials may occur without payment to you, subject to our Privacy Policy.

You represent that you own or have rights to your Content and that posting it does not violate others' privacy, publicity, copyright, contract, or other rights. You agree to cover any royalties or fees owed to third parties because of Content you post.

You may encounter Content you find offensive; to the fullest extent permitted by law, you waive claims against us related to such exposure and agree to indemnify us as described below. We disclaim liability for errors in User Content and make no warranties about its accuracy.

We may preserve or disclose Content when required by law or when we reasonably believe disclosure is necessary to comply with legal process, enforce these Terms, address third-party claims, or protect Users and the public. Transmission may involve networks and technical formatting changes outside our control.

Our intellectual property

Except for your Content and your own IP, materials on the Service—including design, text, graphics, and compilation—are owned by us or our licensors ("NestMate Content"). NestMate Content is protected by copyright, trademark, and other laws. You may not copy, distribute, modify, or create derivative works from NestMate Content without prior written permission, except as allowed by applicable law or these Terms.

Do not circumvent security features, access the Service except through our official interfaces, or resell access to the Service. Do not reproduce or duplicate the Service except as expressly permitted.

Trademarks

Names, logos, and trade dress on the Service are trademarks of their respective owners. You may not use them without prior written consent.

Copyright complaints (DMCA)

We respect intellectual property. If you believe Content infringes your copyright, please send a notice under the Digital Millennium Copyright Act to support@nestmateai.com with the information described in 17 U.S.C. § 512(c)(3), including: (1) your signature; (2) identification of the work; (3) identification of the allegedly infringing material and its location; (4) your contact information; (5) a good-faith statement that the use is unauthorized; and (6) a statement, under penalty of perjury, that your notice is accurate and you are authorized to act. Incomplete notices may be invalid.

Privacy

Use of the Service is also governed by our Privacy Policy, which is incorporated by reference.

Third-party links

The Service may link to third-party sites. We do not control those sites and are not responsible for their content, products, or transactions. Any dispute is between you and the third party.

Disputes between Users

You are responsible for interactions with other Members. We are not obligated to mediate disputes but may do so at our discretion.

Disclaimers

The Service may be unavailable for maintenance or other reasons. We are not liable for errors, omissions, interruptions, or technical failures, including those affecting networks, devices, or email. We are not responsible for injury or loss arising from use of the Service or interactions between Users, online or offline.

YOUR USE OF NESTMATE IS AT YOUR OWN RISK. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED OR ERROR-FREE, OR THAT RESULTS WILL BE ACCURATE OR RELIABLE. NO ORAL OR WRITTEN INFORMATION FROM US CREATES ANY WARRANTY NOT STATED HERE.ANY MATERIAL YOU DOWNLOAD IS AT YOUR OWN RISK; YOU ARE SOLELY RESPONSIBLE FOR DAMAGE TO YOUR SYSTEMS OR LOSS OF DATA.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE SHALL NOT EXCEED TEN U.S. DOLLARS ($10), UNLESS APPLICABLE LAW REQUIRES OTHERWISE.

Indemnity

You agree to indemnify and hold harmless the Company, its affiliates, and their directors, officers, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your Content, or your violation of these Terms or third-party rights.

Governing law; venue

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where preempted by federal law. Any dispute arising from the Service shall be resolved in the state or federal courts located in Michigan, and you consent to personal jurisdiction there. For claims seeking injunctive relief to protect intellectual property, we may bring suit in any court of competent jurisdiction.

Note: If you prefer binding arbitration, you and we may agree to arbitration under applicable rules; nothing in this section is intended to waive any non-waivable rights you may have under law.

Any claim must be brought within one (1) year after the cause of action accrues, or it is permanently barred, to the extent permitted by law.

International users

If you access NestMate from outside the United States, you agree to comply with local laws and with U.S. export rules where applicable. See our Privacy Policy for more on international processing.

Termination

We may suspend or terminate your account or access at any time, with or without cause or notice, including for suspected breach of these Terms or extended inactivity. We may modify or discontinue the Service. We are not liable for termination or data loss. Provisions that by their nature should survive (including licenses granted to us, disclaimers, limitations, and indemnity) will survive termination. Our Privacy Policy explains how we may retain or delete data afterward.

General

These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service. Failure to enforce a provision is not a waiver. Section titles are for convenience only. If a provision is held invalid, the remainder stays in effect. We may assign these Terms; you may not assign without our consent.

Contact

Questions about these Terms: support@nestmateai.com